Facility Systems Specialist

Job Number 18005444
Company Nestle Nutrition
Location Fremont, Michigan
Gerber Products Company dba Nestl? Infant Nutrition is seeking a Facility Systems Specialist at our Fremont, MI facility.
Responsible for installing, configuring and maintaining computer workstations, servers, HMI's, thin clients, networks, and other IT related systems. Performs software and hardware installations and upgrades, and maintains them in accordance with established IT policies and procedures. Monitors and tunes systems to achieve optimum performance levels. Ensures system data integrity and long term operation by evaluating, implementing, and managing appropriate procedures, testing, and documentation. Coordinates and manages projects to implement required systems as needed.
The term "IT systems" used below includes all PCs, workstations, servers, network, HMI's, thin clients, printers and related peripheral computer equipment along with associated software and applications located in the local area manufacturing facilities. Some systems may be outside the scope of responsibilities such as vendor supplied systems like QA lab instruments.
Daily Tasks
Installs and configures systems according to Corporate and local IT policies and documentation.
Troubleshoots, repairs and /or escalates, by vendor or otherwise, problems that are beyond the skill or responsibility of the end user.
Promotes and assists users in using designated corporate help systems.
Investigates, quotes, purchases, and tracks purchases required for tasks or projects.
Communicate with personnel on new installations, changes in policy, and whenever appropriate.
Serves as technical expert and contributes to task forces and special projects within departments/divisions.
Support factory production processes, HMI's and related hardware.
Support the installation and configuration of server hardware and maintain server room to standard.
Support and maintain tape backup process.
Safeguard Hardware, Software, and Data
Support license compliance for factory systems.
Implements policies and procedures necessary to ensure the proper use and control of IT systems.
Secures all programs, files, manuals, and documentation in a manner consistent with the disaster recovery policy.
Other Responsibilities
Administers small to medium size projects by coordinating resources, tracking progress, and fulfilling deadlines.
Investigates new technologies for potential benefits to the facility.
Compares installation performance against expected parameters for continuous improvement.
Identifies opportunities and recommend solutions for improving service efficiency and effectiveness.
Manage and support periodic access control audits.
Maintain proper inventory management of factory assets.
BA, BS degree in MIS or Engineering, or equivalent computer experience required. Working knowledge of IT hardware and software especially workstations, printers, servers, thin clients, HMI's and Microsoft products. Understanding of IT systems architectures and their integration.
Experience with supporting IT systems and an understanding of system automation is preferred.
Requires an understanding and working knowledge of IT systems, web and Intranet technology, networks and software such as Microsoft Office, Windows operating systems, virtualization technologies and thin client management.
Demonstrated experience in area described above, particularly workstation installation, HMI and thin client troubleshooting, and support.
Strong communication, technical and troubleshooting skills.
The Nestl? Companies are equal employment and affirmative action employers and looking for diversity in qualified candidates for employment.

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