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Product Management Analyst I

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities (details of the basic job functions):
Under supervision and guidance provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Perform a range of straightforward assignments while continuing to build knowledge of the organization and skills to improve job functions. Identify issues and opportunities for enhancements. Use prescribed guidelines or policies to analyze and resolve problems.
Participate in the implementation of new products, programs, standards and/or procedures, as well as, the development and implementation of rate, rule and policy revisions.
Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect property/casualty insurance products/programs.
May participate on projects and/or represent the company with vendors, insurance companies, insurance regulatory bodies/club.
Additional Items to Post for Telematics:
Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect telematics products/programs.
Research other telematics provider solutions, OEM offerings and come up with analysis on their capabilities.
Additional Items to Post for Florida Insurance Operations:
Responsible for reporting (data extraction/ organization/ distribution)
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
None
Preferred Qualifications:
Education:
CPCU, IIA, LOMA, CAS or other insurance-related coursework
Post for Telematics Areas:
Bachelor's degree in a Technical or Quantitative field
Experience:
analyzing/developing/enhancing personal and/or commercial lines property/casualty/club products, including policy contract
working as an analyst in a product management or product development environment
Knowledge of:
Items to Post for Telematics Area:
understanding the full project and software development life cycle
understanding QA testing software applications, mobile apps
Work Environment:
Work in a temperature-controlled office environment.
Required Qualifications (these are the minimum requirements to qualify):
Education (include minimum education and any licensing/certifications):
Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience.
Experience:
Demonstrated competency in the following:
problem-solving using statistical/analytical skills or knowledge of product/contract language terminology
using PC software applications: Word, Adobe Professional, Excel, Access, or SAS
Knowledge and Skills:
Knowledge of:
Post for Non-Telematics Areas:
techniques, practices, and theories in product, pricing, statistics or marketing
Ability to:
demonstrate analytical and problem solving skills
plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines
conduct and coordinate quantitative and qualitative market research
assist in developing strategies for market penetration
participate in rate making or policy language analysis and decision-making discussions with product manager
communicate effectively with others in a work environment
develop and deliver oral and written presentations to other departments
represent the department on inter-departmental teams
serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
participate in or lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
Additional Item to Post for Non-Telematics Areas:
participate in rate making or policy language analysis and decision-making discussions with product manager
Additional Item to Post for Telematics Area:
assist Product Manager in gathering customer feedback and data gathering to make recommendations
complete data driven analysis based on Web analytics, CRM, A/B testing and CI tools
Additional Item to Post for Florida Insurance Operations:
Knowledge of SQL
The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!
Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.


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